Terms and Conditions
Outdoor Himalayan Treks is a well-established travel company, run by a local & experienced team, under the registration of the Nepal Government. Our main motto is the customer’s satisfaction with the best possible services with fixed and tailor-made customized trips.
Before making any trip booking with us, kindly carefully go through our terms & conditions. The conditions will be you book effective once the trips with us.
GENERAL BOOKING CONDITIONS
Any trips you book with us require a copy of your passport along with an advance payment of 20% of the total trip cost. Once you make your down payment of 20% deposit, it is non-refundable. If you cancel your trip with us after booking, this advance payment is considered a trip cancellation fee. (Depending on the cost spent, the fund can be transferrable within 3 months of the decision made. The amount of transfer will be decided upon conversation and mutual understanding between OHT & valuable customers).
Note: For our Tibet and Bhutan tour, you require to pay the balance amount before 20 days of your departure date if you wish to fly directly to those nations. We reserve our right to cancel your trip if you are unable to make your payment within our specified time.
MODE OF PAYMENT
The payment mode is either by credit card or wire transfer.
SWIFT/ WIRE TRANSFER:
- Pay to: Outdoor Himalayan Treks Pvt. Ltd
- Account Number: 01601010022162
- Bank Name: Nepal Investment Bank Ltd
- Account type: Foreign currency (USD)
- Branch: Thamel
- Street address: Chaksibari Marga, Thamel, Kathmandu Nepal
- Swift code: NIBLNPKA
Note: The clients are in charge of bank service charges relating to submitting a deposit.
THROUGH CREDIT CARD:
Please open the link for the payment by credit card, complete the form with the necessary details, and then proceed. It is Quick, Easy, and Secure: https://outdoorhimalayan.com/online-booking
Note: For credit card payments, 4% extra will be levied to you for a credit card processing fee.
LAST-MINUTE BOOKING
We even accept the last-minute booking except in the case of Bhutan or Tibet trips. You can book a Nepal trip 3 days before the trip departure dates.
POSTPONE THE TRIP
Written notice should be sent for the trip postponement if you are unable to travel due to any reason on the scheduled date.
FREE TRIP POSTPONE: You can postpone your trip to later dates as per your convenience and safety if you are unable to travel due to the COVID-19 after your confirmation. This is a free trip postpone so we don’t apply any charge.
CANCELLATION POLICY
The trip cancellation policy is effective once you have confirmed your booking with us and canceled it. The 20% deposit you made before the booking is non-refundable and it is considered a trip cancellation fee. If you have paid more than the deposit amount, the remaining balance will be refunded from the original payment method.
RISK AND LIABILITIES
The tours in Nepal, China, and Bhutan are strictly conducted under the rules and regulations of the Tourism Board of the respective nations. We are not accountable for any changes or cancellations of the trip due to inevitable situations such as any government restrictions, changes in government policy, natural calamities, political uncertainties, flight delays/cancellations, accidents, etc. Any extra expenses should bear by clients themselves in these situations. Thus, Travel Insurance is highly commended.
INCOMPLETE TOUR
We are not accountable for any refunds in case of an incomplete tour by clients providing whatever excuses or reasons.
UNFORESEEN CIRCUMSTANCES
We arrange another trip in case of cancellation of your trip due to unforeseen circumstances like natural calamities, war, or poor climatic conditions. Your money won’t go in vain and you can still enjoy your trip to the next destination.
TRAVEL INSURANCE
Travel Insurance package is compulsory for all our clients covering medical expenses, personal accidents, emergency evacuations, trip cancellations, loss of gear, natural disasters, and luggage theft or damage.
FLIGHT DELAY/CANCELLATION
Flight delays or cancellations are mostly common during bad weather conditions in the regions like Annapurna, Everest, Dolpo, Simikot, and Jumla. Hence, it is advisable for you to carry extra money for your accommodation, and meals to stay in that region in case of delays/cancellation. OHT is not accountable for any of your additional expenses.
DURING THE TOUR
OHT is not liable for any refunds if you commit any unlawful/illegal act during the tour.
WARNING
Our terms and conditions are valid and applicable if you book your trip with us directly. You are liable to the terms and conditions of a third party or agent if you book your trip with us through them.
Note: We are not responsible for the losses you sustain due to updating or modifying our website.